FAQ's

While we do not necessarily “charge” for wedding cake consultations, we do ask for a credit card number to hold your appointment slot. Your card will be charged a $25.00 fee in the case of a no-call, no-show, so if you need to cancel – please call us!

No. You are under no obligation to book with us at your initial consultation. You may book if you want to, but we want you to feel comfortable with your decision. We will be happy to provide you with a written estimate (pricing only; no sketches) should you decide that you would like some time to think about it. When you have decided we will draw up a contract and email you an invoice for payment.

For all cakes & sweet treats other than a wedding cake, I need a minimum of 72 hours notice in most cases.

In regards to wedding cakes, peak wedding season is April through October. If your wedding date falls within the peak season, we suggest you book a minimum of two to three months in advance of your date. If your wedding occurs in the off-season, 30 - 60 days notice is sufficient.

The question you need to answer first is, are you serving your wedding cake as dessert, or are you wrapping the cake for guests to take home?

If you are serving cake as dessert, you will need a piece of cake for every guest, whether they eat cake or not. This is due to the fact that most banquet halls do not ask your guests if they want cake. They simply cut up the cake and put a piece at every place setting.

If you are wrapping the cake, you do not need to have a piece for every person. Guests will usually take a piece with them as they are leaving the reception. It is up to you how much cake to order. We suggest you order cake for one-half to two-thirds of your guests.

You won’t have a final count of wedding guests until about one month to two weeks prior to your wedding date. However, there is a formula for estimating what your actual count is likely to be: take 20% off of the total amount of people you are inviting. For example, if you are inviting 200 people: 200 x .20 = 40 (declines), making 160 servings the amount most likely needed. We suggest that you only order what you think you will need. We will be happy to add “extra servings” to accommodate any guest overages, but we will not “change down” a cake structure once it has been booked.

Yes. You may serve all of your cake or you may we can place your top tier in a box and wrap securely and tightly for storage in your freezer.

 In most cases, cake toppers should be brought directly to your hall. You will most likely be bringing other things to your reception hall the week of your wedding, such as place cards, serving sets, etc. Just bring your topper with those items. Your hall should have it waiting at the cake table for us to put on when we arrive with the cake. 

Most people get their final guest count two weeks prior to their wedding date. At this time you should double check the number of servings your contracted wedding cake provides. If your guest count is more than your cake serves, then you will want to order “extra servings”. “Extra servings” cake is a separate cake that is brought to the kitchen at your reception facility when your cake is delivered. This cake will be constructed exactly as the tiers of your wedding cake with the same cake and filling flavors. The difference is that this cake is not decorated. Once cut and plated, your guests would not be able to distinguish between displayed cake and “extra servings” cake. Please be sure to order the “extra servings” two weeks prior to your reception date. 

No. It states in our wedding cake contract that all of the wedding cake is to be provided by The Bakery Guy exclusively. We feel that your guests will know the difference between great cake and not so great cake. When a guest asks where the cake came from and you say “The Bakery Guy”, we need to make sure that there’s no confusion on that. We understand trying to save money but have to be protective of our brand. We believe every guest deserves to eat great cake!

Yes. The delivery charge covers our time, fuel costs and set-up. Some cakes requiring elaborate set-ups may be subject to an increased set-up and delivery charge. The base rate is $10 plus $1 per mile thereafter plus any tolls to be incurred.

Yes, you may. For example:

1. Half of your servings could be white cake with strawberry crème filling, and the other half could be chocolate cake with chocolate crème filling
2. We encourage you to do this as it offers all your guests an opportunity to enjoy your delicious wedding cake.

Yes, you may get fresh fruit in your cake in certain situations. Fresh fruit should not be displayed for more than 2-3 hours and should be cut up and served immediately. Fresh fruit like strawberries is added to our crème. We do not offer fruits in glazes as a filling. We can tell you that some fresh fruit and fillings in a stacked wedding cake, is not structurally sound.

Fondant is a special type of icing that provides a smooth, matte finish to a wedding cake. It’s a pliable sugar dough that is rolled out in a large, thin sheet and then smoothed over a pre-iced cake. Before we put the fondant icing on, the cake is iced in our real buttercream. So, you will get the taste of our delicious buttercream, even if you order a cake with fondant icing! Because of the labor involved, fondant prices add $1.00 per serving to the base cost of the cake.

We’re really flexible in terms of who supplies the flowers for your cake. The decision is really up to you. Florist – Florists will have the widest selection if you want a variety of flowers, or if you want to exactly match the flowers you are already getting from them.

If you are using a florist for the flowers on your cake, you should ask them what they prefer to do, or if their schedule will allow them to arrange the flowers on the cake. We will put a florist’s pre-arranged flowers on your cake at no charge. However, if loose flowers are ordered through your florist, you need to communicate very clearly to the florist and to The Bakery Guy which party is responsible for arranging your loose flowers.

You will need to bring us the flowers the day before your wedding or have the flowers waiting at the hall before our scheduled delivery time. We will arrange 25 stems for no charge.  Anything over 25 stems is a $10 charge.

All items require payment in full unless they are wedding cakes.  For wedding cakes, 50% of the final total is required at the time of booking. A invoice will be sent to you via e-mail for payment.  Your 50% deposit is non-refundable. You may pay in installments if you wish. Final payments are due 30 days before your wedding date.